Transaction Review Lead

Hybrid

Sofia

лв

5,836

6,615

per

month

Support & Operations

Ready to get shit done?

As Transaction Review Lead, your mission is to stop fraud before it happens, let genuine payments flow instantly, and protect our users without slowing them down.Why this matters:
At bunq, we make life easy. That means every payment should be fast, safe, and stress-free. When something looks off, users count on us to act fast — with precision, clarity, and care.
You’ll lead the team that balances risk and trust, ensuring we’re always one step ahead without compromising the user experience.Take ownership:

As Transaction Review Lead, you’ll take charge of key responsibilities that directly impact bunq’s security, compliance, and user trust.
Your key responsibilities:

Stop suspicious transactions before they cause harm.
Let real payments sail through without delay.
Lead and coach the review team for speed and accuracy.
Use data and AI to optimize workflows and reduce manual effort.
Keep users clearly informed whenever reviews affect their account.

What you’ll work on right away:
→ Lead high-stakes transaction monitoring operations.
→ Improve review flows with data-driven decisions and automation.
→ Manage sensitive cases (e.g. sanctions, suspicious activity).
→ Align closely with compliance, legal, and ops.
→ Strengthen the team’s judgment, quality, and performance.

As Transaction Review Lead, you’ll take charge of key responsibilities that directly impact bunq’s security, compliance, and user trust.
Your key responsibilities:

Stop suspicious transactions before they cause harm.
Let real payments sail through without delay.
Lead and coach the review team for speed and accuracy.
Use data and AI to optimize workflows and reduce manual effort.
Keep users clearly informed whenever reviews affect their account.

As Transaction Review Lead, you’ll take charge of key responsibilities that directly impact bunq’s security, compliance, and user trust.
Your key responsibilities:

Stop suspicious transactions before they cause harm.
Let real payments sail through without delay.
Lead and coach the review team for speed and accuracy.
Use data and AI to optimize workflows and reduce manual effort.
Keep users clearly informed whenever reviews affect their account.

This challenge is perfect for you if

Do you have what it takes?

Proven expertise in transaction monitoring and fraud detection
Strong analytical mindset and root cause problem-solving
AI-first approach to streamline and scale
User-first thinking — protect Eva’s experience, always
Great at cross-functional collaboration
Calm, precise, and detail-obsessed under pressure
Committed to constant improvement

Checking If We’re a Match

Finding the right fit is a two-way street. At bunq, we offer a wealth of opportunities and perks, but we also expect commitment and excellence in return. Our "Get Shit Done" culture isn’t for everyone, and that’s okay.

Before you apply, start with some self-reflection by visiting the Our Culture, Your Mission, andOur Story pages. See if you resonate with what we’re all about. We want you to genuinely thrive and find joy in your work at bunq.

What’s in it for you?

💶 Salary between BGN5,836-BGN6,615 and the opportunity to receive a bonus up to 25% of your monthly salary each quarter, depending on your and bunq's performance.

🤟 Join forces with great colleagues across the globe to revolutionize banking
🌟 Make lasting impact by working on complex & exciting challenges
👩‍💻 Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly
🧳 Digital Nomad program: 1 week/quarter after 1 year, 3 weeks/quarter after 2 years
✈️ Carousel program: work from other bunq offices based on your performance and tenure
📚 Accelerate your career growth with bunq Academy and €1500 annual learning budget
🏖️ 25 days paid leave after onboarding + additional 3 days study leave for personal development
🚴 MultiSport card to support your health and wellbeing

🚌 Contribution to travel expenses— whether you walk, bike, take the bus, or drive (we love green choices 🌳)
🍪 Snacks and lunch provided at the office
⚕️ Premium private health insurance, just in case
💸 Monthly contributions to your phone and internet bills
💻 A MacBook to keep with you while you're with us
🍻 Friday drinks and other bunq-style celebrations

Share this job

Hybrid

Sofia

лв

5,836

6,615

per

month

Support & Operations