Ready to get shit done?
At bunq, we're redefining how people experience financial freedom. As a Quality Analyst User Quality, you’ll ensure that our compliance processes are fast, accurate, and seamless — so our users always enjoy stress-free banking. You’ll turn quality from a checklist into a strategic engine that protects our users while enabling operational excellence 🌟
Take Ownership
As a Quality Analyst User Quality, you will:
Take ownership of quality checks for operational tasks like legal account restrictions, blocked users, and transaction reviews.
Spot process gaps and fix them with simple, effective, data-driven solutions. ✍️
Leverage AI to speed up checks and improve accuracy across our quality processes. 🤖
Keep the user’s perspective at the center, ensuring a smooth and secure experience every time. ✨
This challenge is perfect for you if
You have experience with compliance tasks such as legal account restrictions, blocked users, or transaction reviews.
You’re confident working with data and can use dashboards to find insights.
You easily spot process gaps and know how to create smart solutions.
You’re comfortable using AI tools to improve quality and automate routine checks.
You communicate clearly in English and work well with a global team. 🌐
Curious to see how we make life easy? - try the bunq app, it only takes 5 minutes to sign up.
All new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, DISA. This is part of our commitment to a secure and trustworthy workplace.
