Fixer (SOF)

Hybrid

Sofia

лв

4,280

6,615

per

month

Support & Operations

Ready to get shit done?

As Fixer, your mission is to spot operational gaps, take temporary ownership, solve the root cause, and hand them back to the right team running better than ever—so our users never feel the friction.

Why this matters:

At bunq, our mission is to Make Life Easy — for our users, our teams, and the world around us.
Our users rely on us for seamless, reliable, and transparent service. When there’s a gap in execution, it shows—and someone has to fix it, fast.

That someone is you.
As Fixer, you’ll make sure no problem goes unnoticed or unresolved. You’ll jump in where needed, dig into the data, and drive long-term solutions that make our operations stronger and our users happier.

Take ownership:

As a Fixer, you’ll take charge of key responsibilities that directly impact bunq’s execution, speed, and user confidence.

Your key responsibilities:

Detect execution gaps and take temporary ownership until a scalable, structural solution is in place.
Solve problems with data and logic, not assumptions—make things work better, not just differently.
Apply AI and automation to streamline operations, eliminate waste, and increase speed.
Collaborate across teams, spot misalignments, and align owners around efficient outcomes.
Support strong hiring and handovers, making sure the right talent is in place before you let go.

What you’ll work on right away:
→ Identify and own broken workflows until they run smoothly again with clear owners.
→ Analyze gaps using data, find root causes, and implement simple, sustainable fixes.
→ Use AI tools to reduce manual steps and increase process clarity.
→ Spot and fix misalignments, helping ownership flow better across operations.
→ Strengthen the handover process, ensuring each fix is handed back to a capable, aligned team.

Why this matters:

Take ownership:

As a Fixer, you’ll take charge of key responsibilities that directly impact bunq’s execution, speed, and user confidence.

Your key responsibilities:

Detect execution gaps and take temporary ownership until a scalable, structural solution is in place.
Solve problems with data and logic, not assumptions—make things work better, not just differently.
Apply AI and automation to streamline operations, eliminate waste, and increase speed.
Collaborate across teams, spot misalignments, and align owners around efficient outcomes.
Support strong hiring and handovers, making sure the right talent is in place before you let go.

Why this matters:

Take ownership:

As a Fixer, you’ll take charge of key responsibilities that directly impact bunq’s execution, speed, and user confidence.

Your key responsibilities:

Detect execution gaps and take temporary ownership until a scalable, structural solution is in place.
Solve problems with data and logic, not assumptions—make things work better, not just differently.
Apply AI and automation to streamline operations, eliminate waste, and increase speed.
Collaborate across teams, spot misalignments, and align owners around efficient outcomes.
Support strong hiring and handovers, making sure the right talent is in place before you let go.

This challenge is perfect for you if

Do you have what it takes?

Analytical & engineering mindset → You break down complex issues and build structural solutions that last.
Data-driven problem solver → You don’t guess—you use data to act with clarity and focus.
AI-enabled → You know how to use AI and automation to scale impact and reduce manual work.
Strong organizational insight → You see the bigger picture and how everything connects.
Change agent → You’ve led simplification and restructuring efforts that improve speed and clarity.

Checking If We’re a Match

Finding the right fit is a two-way street. At bunq, we offer a wealth of opportunities and perks, but we also expect commitment and excellence in return. Our "Get Shit Done" culture isn’t for everyone, and that’s okay.

Before you apply, start with some self-reflection by visiting the Our Culture, Your Mission, andOur Story pages. See if you resonate with what we’re all about. We want you to genuinely thrive and find joy in your work at bunq.

What’s in it for you?

💶 Salary depending on your skills:

Medior level → lev4,280
Senior level → ranging from lev5,836- lev6,615

Plus, the opportunity to receive a bonus of up to 25% of your monthly salary each quarter, based on your performance and bunq’s results.

🤟 Join forces with great colleagues across the globe to revolutionize banking
🌟 Make lasting impact by working on complex & exciting challenges
👩‍💻 Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly
🧳 Digital Nomad program: 1 week/quarter after 1 year, 3 weeks/quarter after 2 years
✈️ Carousel program: work from other bunq offices based on your performance and tenure
📚 Accelerate your career growth with bunq Academy and €1500 annual learning budget
🏖️ 25 days paid leave after onboarding + additional 3 days study leave for personal development
🚴 MultiSport card to support your health and wellbeing

🚌 Contribution to travel expenses— whether you walk, bike, take the bus, or drive (we love green choices 🌳)
🍪 Snacks and lunch provided at the office
⚕️ Premium private health insurance, just in case
💸 Monthly contributions to your phone and internet bills
💻 A MacBook to keep with you while you're with us
🍻 Friday drinks and other bunq-style celebrations

Share this job

Hybrid

Sofia

лв

4,280

6,615

per

month

Support & Operations