Here's what you'll need to take care of in your day to day.
Support User Experience
Ensure our users feel supported, understood and never left behind by focusing on what truly matters.
AI Response Refinement
Contribute to the improvement of our AI tool by fine-tuning its responses.
Guide AI Learning
Guide our AI in every interaction to allow it to become smarter.
Solve Underlying Issues
Drive solutions for the underlying issues that push our users to reach out to support.
You speak English on a near-native or professional level
You’re excited and confident about using AI tools
You can pinpoint the source of a problem and fix it
You love to interpret patterns and data
You have good sense of judgement and adaptability
You can work independently and take ownership
You're available to occasionally cover morning and evening shifts during weekdays and weekends and about 2-3 night shifts (22:00 to 06:00) per month
What’s in it
for you?
At bunq, we expect a lot from our team, but we make sure to give back just as much. We believe hard work should be recognized and rewarded.
💰 A competitive base monthly gross salary of BGN 3,035
🎯 Monthly operational bonus based on the impact you make.
💸 Monthly contributions to your phone and internet bills.
🚌 Commute expenses covered whether it’s bike, bus or car.
🍪 Coffee, lunch and snacks at the office with vegan options.
⚕️ Private health insurance, just in case.
👩💻 Hybrid work set up with digital nomad perks over time.
🚀 And much, much more.
Parties &
Events
At bunq, our rituals are more than just events—they're a big part of our culture. They keep us connected and motivated.
These gatherings and celebrations help us bond, celebrate successes, and align as a team, all while having a great time.
bunq Weekend
bunq weekend is THE event of the year. We fly in bunqers from all across the globe for one awesome weekend of team building activities, games, parties and so much more.
Friday Weeklies
Friday weeklies are crucial to our culture. They’re an opportunity for everyone to come together, share updates, and align on the company's goals and objectives—all while having a few drinks and sharing some laughs.
bunq Updates
bunq Updates are not only a way for us to let the public know the new products we’re launching, it’s also a way for us to ensure we remain innovative and highlight our team’s hard work and creative spirit.
Office Parties
bunq parties are more than just fun events. They’re a testament to our strong community spirit and commitment to fostering a positive and inclusive environment. It's also a chance to appreciate and recognize hard work.
Hackathon
Hackathons are our way to engage with the tech community, allowing us to stay connected to our engineering roots. It gives us a fresh set of eyes into different way we can bring our product to the next level.
