Hybrid
Sofia
Competitive salary
Support & Operations
40
hours per week
2070248
I want to test Neurolytics
Your Ownership & Responsibilities
Here's what you'll need to take care of in your day to day.
Investigate and act
Dive into fraud cases with sharp investigative tools, applying your analytical mind and attention to detail to assess risk.
Stay proactive
Monitor fraud-trends, stay ahead of threats and use your experiences to strengthen our defences before issues arise.
Communicate with impact
Bring empathy and clarity to every user interaction, helping reassure customers and supporting operations with clear insights.
Drive process improvement
Use your knowledge of KYC, KYB, PayOps and compliance operations to make our fraud-prevention systems smarter and more efficient
This challenge is perfect for you if
You are fluent in English, with strong communication skills and an empathetic mindset.
You have hands-on experience or strong knowledge in fraud monitoring and prevention
You can prioritise effectively, solve problems fast and dig into complex investigations with precision.
You are familiar with the banking or financial sector — especially KYC, KYB, payments or compliance operations — and ready to apply that experience.
What’s in it
for you?
At bunq, we expect a lot from our team, but we make sure to give back just as much. We believe hard work should be recognized and rewarded.
🎯 Bonus potential based on the impact you make
💸 Monthly contributions to your phone and internet bills
📚 Accelerate your career growth with our learning budget
🚌 Commute expenses covered whether it’s bike, bus or car
🍪 Coffee, lunch and snacks at the office with vegan options
⚕️ Private health insurance, just in case
🚴♀️ Stay fit & healthy with a Multisport gym card
🚀 And much, much more.
Checking if We’re a Match
Finding the right fit is a two-way street. At bunq, while we do expect commitment and excellence, we make sure to give you back just as much.
Before you apply, have a look at the Our Culture, Our People, and Our Story pages. See if our workplace aligns with who you are as a person—we want you to thrive and genuinely find joy in your role at bunq.
Parties &
Events
At bunq, our rituals are more than just events—they're a big part of our culture. They keep us connected and motivated.
These gatherings and celebrations help us bond, celebrate successes, and align as a team, all while having a great time.
bunq Weekend
bunq weekend is THE event of the year. We fly in bunqers from all across the globe for one awesome weekend of team building activities, games, parties and so much more.
Friday Weeklies
Friday weeklies are crucial to our culture. They’re an opportunity for everyone to come together, share updates, and align on the company's goals and objectives—all while having a few drinks and sharing some laughs.
bunq Updates
bunq Updates are not only a way for us to let the public know the new products we’re launching, it’s also a way for us to ensure we remain innovative and highlight our team’s hard work and creative spirit.
Office Parties
bunq parties are more than just fun events. They’re a testament to our strong community spirit and commitment to fostering a positive and inclusive environment. It's also a chance to appreciate and recognize hard work.
Hackathon
Hackathons are our way to engage with the tech community, allowing us to stay connected to our engineering roots. It gives us a fresh set of eyes into different way we can bring our product to the next level.
How We Hire
We have a very unique recruitment process that, instead of relying purely on CVs and experience, allows you to showcase how you can Get Shit Done.
