Quality Analyst Compliance Operations

Hybrid

Sofia

лв

3,424

-

3,735

per

month

Support & Operations

Ready to get shit done?

We promise our users a safe and hassle-free banking experience, who expect a prompt and accurate decision when their transactions are being reviewed 🌈 Your mission is to empower our Support Team to continuously grow in solving all compliance-related issues our users might face, by providing them with feedback on the quality of their work, while implementing structural fix on repetitive gaps you'll spot 🚀

Take ownership

Make Life Easy for our users by making data-driven decisions with a user-centric approach 🤝

  • Be on the look out, putting your research and analytic skills to work, to constantly improve our user's experience

  • Turn the data you collect into insights that you can use to boost the quality of our Compliance operations

  • Provide constructive feedback to Support agents to help them grow

  • Coordinate with training and other operational teams

We promise our users a safe and hassle-free banking experience, who expect a prompt and accurate decision when their transactions are being reviewed 🌈 Your mission is to empower our Support Team to continuously grow in solving all compliance-related issues our users might face, by providing them with feedback on the quality of their work, while implementing structural fix on repetitive gaps you'll spot 🚀

Take ownership

Make Life Easy for our users by making data-driven decisions with a user-centric approach 🤝

  • Be on the look out, putting your research and analytic skills to work, to constantly improve our user's experience

  • Turn the data you collect into insights that you can use to boost the quality of our Compliance operations

  • Provide constructive feedback to Support agents to help them grow

  • Coordinate with training and other operational teams

We promise our users a safe and hassle-free banking experience, who expect a prompt and accurate decision when their transactions are being reviewed 🌈 Your mission is to empower our Support Team to continuously grow in solving all compliance-related issues our users might face, by providing them with feedback on the quality of their work, while implementing structural fix on repetitive gaps you'll spot 🚀

Take ownership

Make Life Easy for our users by making data-driven decisions with a user-centric approach 🤝

  • Be on the look out, putting your research and analytic skills to work, to constantly improve our user's experience

  • Turn the data you collect into insights that you can use to boost the quality of our Compliance operations

  • Provide constructive feedback to Support agents to help them grow

  • Coordinate with training and other operational teams

This challenge is perfect for you if

  • Compliance and AML hold no secret to you

  • You have a strong analytical mindset

  • You can research and analyze data to come up with fact-based solutions

  • You speak English fluently and have strong communication skills, while showing empathy


Your space to perform

We give you the space and the tools you need to succeed 💪🏼

🤟 Join forces with great colleagues across the globe to revolutionize banking

🌟 Make lasting impact by working on complex & exciting challenges

📚 Accelerate your career growth with bunq Academy and learning budgets

﹩ A competitive gross monthly base salary between BGN3,424 - BGN3,735

🎯 Bonus potential based on the impact you make

💸 Monthly contributions to your phone and internet bills

💻 A Macbook to keep with you while you're with us

👩‍💻 Working hybrid & earn Digital Nomad perks over time

🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)

🍪 Lunch and snacks at the office, vegan options included

🚴‍♀️ Stay fit & healthy with a Multisport gym card

⚕️ Private health insurance, just in case

🍻 Friday drinks, team events, and other celebrations - bunq style!

Hybrid

Sofia

лв

3,424

-

3,735

per

month

Support & Operations

40

hours per week

Hybrid

Sofia

лв

3,424

-

3,735

per

month

Support & Operations

40

hours per week

How we hire

Curious how our hiring process works? Here’s what to expect before you land your dream role.

How we hire

Curious how our hiring process works? Here’s what to expect before you land your dream role.

How we hire

Curious how our hiring process works? Here’s what to expect before you land your dream role.

Life at bunq

Get to know what it’s really like to work at bunq—from the people, to the purpose, to the perks.

Our story

Learn why bunq is the top choice for professionals seeking a dynamic and innovative workplace in the banking sector.

Our culture

Learn more about your life at bunq. Discover how we support and inspire our team members to achieve their best.

Our people

Start getting shit done from day 1 at bunq. Discover how your role will contribute to transforming the future of banking.

Life at bunq

Get to know what it’s really like to work at bunq—from the people, to the purpose, to the perks.

Our story

Learn why bunq is the top choice for professionals seeking a dynamic and innovative workplace in the banking sector.

Our culture

Learn more about your life at bunq. Discover how we support and inspire our team members to achieve their best.

Our people

Start getting shit done from day 1 at bunq. Discover how your role will contribute to transforming the future of banking.

Life at bunq

Get to know what it’s really like to work at bunq—from the people, to the purpose, to the perks.

Our story

Learn why bunq is the top choice for professionals seeking a dynamic and innovative workplace in the banking sector.

Our culture

Learn more about your life at bunq. Discover how we support and inspire our team members to achieve their best.

Our people

Start getting shit done from day 1 at bunq. Discover how your role will contribute to transforming the future of banking.