Ready to get shit done?
At bunq, we're not just creating a banking app; we're reshaping how people around the world experience financial freedom. We want to make everyone aware of bunq. No matter if they live in the Netherlands, Germany, France, Spain or Ireland (or any other country we expand to).
Take Ownership
Getting our future users to be aware of bunq means showing them what free truly means – and how we can be a part of that. As Head of Engagement, you will own the full journey from first touch to monthly active user, leading the teams that activate, retain, and inspire our users worldwide.
Drive activation & onboarding: Design and optimize our onboarding journey to ensure every new user becomes an active, retained bunqer.
Grow monthly active users (MAU): Turn awareness into engagement by building strategies that maximize retention, minimize churn, and keep users coming back.
Push the boundaries: Partner with product, compliance, and marketing to challenge regulatory and technical limitations — always with the goal of creating the smoothest possible user experience.
Think big, execute fast: Tackle today’s tangible activation challenges while shaping the long-term engagement strategy for bunq globally.
This challenge is perfect for you if
Proven track record in driving Monthly Active Users growth and reducing churn in a consumer-facing product (ideally fintech or marketplace).
Experience owning activation and retention metrics (DAU/MAU, activation %, churn %) at scale.
Experience creating activation playbooks for new markets, especially where brand awareness is low.
Proven experience leading and scaling 40+ person cross-functional teams.
Comfortable working at the intersection of growth, product, and regulatory teams to push boundaries while staying compliant.
Your space to perform
We give you the space and the tools you need to succeed 💪🏼
🤟 Join forces with great colleagues across the globe to revolutionize banking
🌟 Make lasting impact by working on complex & exciting challenges
🎯 Profit sharing based on the impact you make and bunq's performance
🤟 Great, international colleagues who share your mindset
👩💻 Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.
🧳 Digital Nomad program: work remotely 1 week per quarter after 1 year and 3 weeks per quarter after 2 years
📚 We support growth with bunq Academy and €1,500 annual learning budget
🚴 A massive discount with Urban Sports for your wellbeing
🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)
💻 A MacBook so you can Get Shit Done with us
🥦 Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options
💰 An optional pension plan with monthly contribution from bunq
💸 Monthly contribution to your phone and internet bills
🍻 Friday drinks and other celebrations - bunq style
