Ready to get shit done?
Join our one-day hiring experience on December 3rd — show your skills, meet the team, and get hired fast!
We’re growing fast and looking for amazing Support Guides to join our global team. To speed things up, we’re hosting a Fast-Track Hiring Day in our Istanbul office on December 3rd, 2025 — a full-day experience where pre-screened candidates can complete their final interviews, take part in real-life challenges, and potentially walk away with an offer within 48 hours.
It’s the perfect chance to see what we’re about, showcase your strengths, and get hired — all in one day.
Take Ownership
Ensure our users feel supported, understood and never left behind by focusing on what truly matters
Contribute to the improvement of our AI tool by fine-tuning its responses
Guide our AI in every interaction to allow it to become smarter
Drive solutions for the underlying issues that push our users to reach out to support
This challenge is perfect for you if
Strong English communication skills (both written and spoken).
A passion for helping people and making complex things simple.
Curiosity about technology and digital tools — you pick things up quickly.
A proactive attitude — you don’t wait for problems, you solve them.
Team spirit, empathy, and the drive to get shit done (literally!).
We give you the space and the tools you need to succeed 💪
🤟 Join forces with great colleagues across the globe to revolutionise banking
🌟 Make lasting impact by working on complex & exciting challenges
📚 Accelerate your career growth with bunq Academy and learning budgets
🎯 Bonus potential based on the impact you make
💸 Monthly contributions to your phone and internet bills
💻 A Macbook to keep with you while you're with us
👩💻 Working hybrid & earn Digital Nomad perks over time
🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)
🍪 Lunch and snacks at the office, vegan options included
🚴♀️ Stay fit & healthy with a Multisport gym card
⚕️ Private health insurance, just in case
🍻 Friday drinks, team events, and other celebrations - bunq style!
