User Quality Specialist

User Quality Specialist

Your missionis to strengthen our compliance operations, and ensure that we are compliant to local laws and regulations.

Your missionis to strengthen our compliance operations, and ensure that we are compliant to local laws and regulations.

Hybrid

Sofia

лв

3,424

-

3,735

per

month

32

-

40

hours per week

2070248

I want to test Neurolytics

Your Ownership & Responsibilities

Your Ownership & Responsibilities

Your Ownership & Responsibilities

Here's what you'll need to take care of in your day to day.

User Experience

Ensure our users feel supported, understood and never left behind by focusing on what truly matters.

Enforcing AML Guidelines

Understanding and applying bunq's AML (Anti Money Laundering) guidelines when reviewing cases.

Transaction Management

Reviewing user transactions, including complex cases that need careful decision-making.

Process Optimization

Process improvements to ensure compliance with laws and regulations.

This challenge is perfect for you if

You speak English on a near-native or professional level

You have an understanding of AML, EDD, and Compliance Operations topics

You have in-depth investigation & problem-solving skills, and have a strong sense of ethics

You speak data and processes and can efficiently communicate with internal stakeholders

You're excellent at applying a solution-based approach that puts our users first

What’s in it
for you?

At bunq, we expect a lot from our team, but we make sure to give back just as much. We believe hard work should be recognized and rewarded.

🎯 Bonus potential based on the impact you make

💸 Monthly contributions to your phone and internet bills

📚 Accelerate your career growth with our learning budget

🚌 Commute expenses covered whether it’s bike, bus or car

🍪 Coffee, lunch and snacks at the office with vegan options

⚕️ Private health insurance, just in case

🚴‍♀️ Stay fit & healthy with a Multisport gym card

🚀 And much, much more.

Checking if We’re a Match

Checking if We’re a Match

Checking if We’re a Match

Finding the right fit is a two-way street. At bunq, while we do expect commitment and excellence, we make sure to give you back just as much. 

Before you apply, have a look at the Our Culture, Our People, and Our Story pages. See if our workplace aligns with who you are as a person—we want you to thrive and genuinely find joy in your role at bunq.

Our Working Model

Our working model provides you freedom to work remotely while staying connected with your team.

Hybrid Work Model

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For the first 3 months, we’ll ask you to be in the office full time to help you foster relationships. After 3 months, you’ll get to work from home twice per week.

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Remote Work Credits

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Our digital nomad program allows you to work remotely 1 week per quarter after 1 year of employment and 3 weeks per quarter after 2 years.

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Carousel

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Meeting coworkers from other offices is paramount. That’s why we offer our top performers a chance to win one trip per year to work out of any of our offices.

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Parties &
Events

At bunq, our rituals are more than just events—they're a big part of our culture. They keep us connected and motivated.

These gatherings and celebrations help us bond, celebrate successes, and align as a team, all while having a great time.

bunq Weekend

bunq weekend is THE event of the year. We fly in bunqers from all across the globe for one awesome weekend of team building activities, games, parties and so much more.

Friday Weeklies

Friday weeklies are crucial to our culture. They’re an opportunity for everyone to come together, share updates, and align on the company's goals and objectives—all while having a few drinks and sharing some laughs.

bunq Updates

bunq Updates are not only a way for us to let the public know the new products we’re launching, it’s also a way for us to ensure we remain innovative and highlight our team’s hard work and creative spirit.

Office Parties

bunq parties are more than just fun events. They’re a testament to our strong community spirit and commitment to fostering a positive and inclusive environment. It's also a chance to appreciate and recognize hard work.

Hackathon

Hackathons are our way to engage with the tech community, allowing us to stay connected to our engineering roots. It gives us a fresh set of eyes into different way we can bring our product to the next level.

How We Hire

We have a very unique recruitment process that, instead of relying purely on CVs and experience, allows you to showcase how you can Get Shit Done.

How We Hire

We have a very unique recruitment process that, instead of relying purely on CVs and experience, allows you to showcase how you can Get Shit Done.

How We Hire

We have a very unique recruitment process that, instead of relying purely on CVs and experience, allows you to showcase how you can Get Shit Done.

Discover our Core Offices

Explore where the magic happens – and where your next chapter could begin.

The Netherlands

Find out all there is to know about working in one of our Dutch offices!

Bulgaria

Find out all there is to know about working in our Sofia office!

Turkey

Find out all there is to know about working in our Istanbul office!

Discover our Core Offices

Explore where the magic happens – and where your next chapter could begin.

The Netherlands

Find out all there is to know about working in one of our Dutch offices!

Bulgaria

Find out all there is to know about working in our Sofia office!

Turkey

Find out all there is to know about working in our Istanbul office!

Discover our Core Offices

Explore where the magic happens – and where your next chapter could begin.

The Netherlands

Find out all there is to know about working in one of our Dutch offices!

Bulgaria

Find out all there is to know about working in our Sofia office!

Turkey

Find out all there is to know about working in our Istanbul office!

Life at bunq

Get to know what it’s really like to work at bunq—from the people, to the purpose, to the perks.

Discover bunq

Learn why bunq is the top choice for professionals seeking a dynamic and innovative workplace in the banking sector.

Our culture

Learn more about your life at bunq. Discover how we support and inspire our team members to achieve their best.

Our people

Start getting shit done from day 1 at bunq. Discover how your role will contribute to transforming the future of banking.

Life at bunq

Get to know what it’s really like to work at bunq—from the people, to the purpose, to the perks.

Discover bunq

Learn why bunq is the top choice for professionals seeking a dynamic and innovative workplace in the banking sector.

Our culture

Learn more about your life at bunq. Discover how we support and inspire our team members to achieve their best.

Our people

Start getting shit done from day 1 at bunq. Discover how your role will contribute to transforming the future of banking.

Life at bunq

Get to know what it’s really like to work at bunq—from the people, to the purpose, to the perks.

Discover bunq

Learn why bunq is the top choice for professionals seeking a dynamic and innovative workplace in the banking sector.

Our culture

Learn more about your life at bunq. Discover how we support and inspire our team members to achieve their best.

Our people

Start getting shit done from day 1 at bunq. Discover how your role will contribute to transforming the future of banking.