Here's what you'll need to take care of in your day to day.
Support User Experience
Ensure our users feel supported, understood and never left behind by focusing on what truly matters.
AI Response Refinement
Contribute to the improvement of our AI tool by fine-tuning its responses.
Guide AI Learning
Guide our AI in every interaction to allow it to become smarter.
Solve Underlying Issues
Drive solutions for the underlying issues that push our users to reach out to support.
This challenge is perfect for you if
You speak English on a near-native or professional level
You’re excited and confident about using AI tools
You can pinpoint the source of a problem and fix it
You love to interpret patterns and data
You have good sense of judgement and adaptability
You can work independently and take ownership
You're available to occasionally cover morning and evening shifts during weekdays and weekends and about 2-3 night shifts (22:00 to 06:00) per month
What’s in it
for you?
At bunq, we expect a lot from our team, but we make sure to give back just as much. We believe hard work should be recognized and rewarded.
🎯 Monthly operational bonus based on the impact you make
💸 Monthly contributions to your phone and internet bills
📚 Accelerate your career growth with our learning budget
🚌 Commute expenses covered whether it’s bike, bus or car
🍪 Coffee, lunch and snacks at the office with vegan options
⚕️ Private health insurance, just in case
🚴♀️ Stay fit & healthy with a Multisport gym card
🚀 And much, much more.
Our Working Model
Our working model provides you freedom to work remotely while staying connected with your team.
Hybrid Work Model
Hybrid work setup that only requires you to be at the office on day shifts from Monday to Friday—you can stay home when working evenings and weekends.
Remote Work Credits
Our digital nomad program allows you to work remotely 1 week per quarter after 1 year of employment and 3 weeks per quarter after 2 years.
Carousel
Meeting coworkers from other offices is paramount. That’s why we offer our top performers a chance to win one trip per year to work out of any of our offices.
Parties &
Events
At bunq, our rituals are more than just events—they're a big part of our culture. They keep us connected and motivated.
These gatherings and celebrations help us bond, celebrate successes, and align as a team, all while having a great time.
bunq Weekend
bunq weekend is THE event of the year. We fly in bunqers from all across the globe for one awesome weekend of team building activities, games, parties and so much more.
Friday Weeklies
Friday weeklies are crucial to our culture. They’re an opportunity for everyone to come together, share updates, and align on the company's goals and objectives—all while having a few drinks and sharing some laughs.
bunq Updates
bunq Updates are not only a way for us to let the public know the new products we’re launching, it’s also a way for us to ensure we remain innovative and highlight our team’s hard work and creative spirit.
Office Parties
bunq parties are more than just fun events. They’re a testament to our strong community spirit and commitment to fostering a positive and inclusive environment. It's also a chance to appreciate and recognize hard work.
Hackathon
Hackathons are our way to engage with the tech community, allowing us to stay connected to our engineering roots. It gives us a fresh set of eyes into different way we can bring our product to the next level.
