Support Experience Guide – Recruitment Open Day

Hybrid

Sofia

Support & Operations

Ready to get shit done?

🚀 Join Our Fast-Track Hiring Experience!


We’re looking for Support Experience Guides to join our team in Sofia. To fill multiple open roles quickly and effectively, we’re hosting a Recruitment Open Day — an engaging, in-person hiring event designed to help us get to know you better, and fast-track your application in a single day.

This is not your usual interview process. It’s an opportunity to meet our team, show your motivation and skills, and get a real feel for what working with us is like.


🧠 Why We’re Doing This

We’re expanding our internal support team after parting ways with external partners. Our goal is to bring on 11 motivated, high-quality Support Guides who can deliver consistent, human-centered support to our users. This one-day event helps us move fast, meet great people like you in person, and build strong teams from day one.


📅 What to Expect on the Day (August 26, 2025)

Duration: ~3 hours
Location: Sofia (exact address will be sent after registration)

  • Welcome & Team Presentation (30 mins)
    Hear from our leadership and team members about the role and company culture.

  • Quick Skills Assessment (30–40 mins)
    Bring your laptop! You’ll complete two short tasks to help us understand your thinking and approach.

  • Drinks & Networking (60 mins)
    Get to know our team in a relaxed setting and ask all your questions.


🚀 Join Our Fast-Track Hiring Experience!


We’re looking for Support Experience Guides to join our team in Sofia. To fill multiple open roles quickly and effectively, we’re hosting a Recruitment Open Day — an engaging, in-person hiring event designed to help us get to know you better, and fast-track your application in a single day.

This is not your usual interview process. It’s an opportunity to meet our team, show your motivation and skills, and get a real feel for what working with us is like.


🧠 Why We’re Doing This

We’re expanding our internal support team after parting ways with external partners. Our goal is to bring on 11 motivated, high-quality Support Guides who can deliver consistent, human-centered support to our users. This one-day event helps us move fast, meet great people like you in person, and build strong teams from day one.


📅 What to Expect on the Day (August 26, 2025)

Duration: ~3 hours
Location: Sofia (exact address will be sent after registration)

  • Welcome & Team Presentation (30 mins)
    Hear from our leadership and team members about the role and company culture.

  • Quick Skills Assessment (30–40 mins)
    Bring your laptop! You’ll complete two short tasks to help us understand your thinking and approach.

  • Drinks & Networking (60 mins)
    Get to know our team in a relaxed setting and ask all your questions.


🚀 Join Our Fast-Track Hiring Experience!


We’re looking for Support Experience Guides to join our team in Sofia. To fill multiple open roles quickly and effectively, we’re hosting a Recruitment Open Day — an engaging, in-person hiring event designed to help us get to know you better, and fast-track your application in a single day.

This is not your usual interview process. It’s an opportunity to meet our team, show your motivation and skills, and get a real feel for what working with us is like.


🧠 Why We’re Doing This

We’re expanding our internal support team after parting ways with external partners. Our goal is to bring on 11 motivated, high-quality Support Guides who can deliver consistent, human-centered support to our users. This one-day event helps us move fast, meet great people like you in person, and build strong teams from day one.


📅 What to Expect on the Day (August 26, 2025)

Duration: ~3 hours
Location: Sofia (exact address will be sent after registration)

  • Welcome & Team Presentation (30 mins)
    Hear from our leadership and team members about the role and company culture.

  • Quick Skills Assessment (30–40 mins)
    Bring your laptop! You’ll complete two short tasks to help us understand your thinking and approach.

  • Drinks & Networking (60 mins)
    Get to know our team in a relaxed setting and ask all your questions.


This challenge is perfect for you if

✨ What We’re Looking For

  • Strong communication and empathy

  • Proactive problem-solving mindset

  • Fluent in English (additional languages are a plus)

  • Previous customer support or service experience is great – but not required!



✅ How to Join the Open Day

  1. Apply using the button below.

  2. Complete the short Neurolytics video assessment (link sent after applying).

  3. If selected, you’ll receive an invitation to join our in-person Open Day on August 26.

📝 Deadline to apply: August 15, 2025

Hybrid

Sofia

Support & Operations

32

-

40

hours per week

2210770
Support Experience Guide – Recruitment Open Day

Hybrid

Sofia

Support & Operations

32

-

40

hours per week

2210770
Support Experience Guide – Recruitment Open Day

How we hire

Curious how our hiring process works? Here’s what to expect before you land your dream role.

How we hire

Curious how our hiring process works? Here’s what to expect before you land your dream role.

How we hire

Curious how our hiring process works? Here’s what to expect before you land your dream role.

Life at bunq

Get to know what it’s really like to work at bunq—from the people, to the purpose, to the perks.

Our story

Learn why bunq is the top choice for professionals seeking a dynamic and innovative workplace in the banking sector.

Our culture

Learn more about your life at bunq. Discover how we support and inspire our team members to achieve their best.

Our people

Start getting shit done from day 1 at bunq. Discover how your role will contribute to transforming the future of banking.

Life at bunq

Get to know what it’s really like to work at bunq—from the people, to the purpose, to the perks.

Our story

Learn why bunq is the top choice for professionals seeking a dynamic and innovative workplace in the banking sector.

Our culture

Learn more about your life at bunq. Discover how we support and inspire our team members to achieve their best.

Our people

Start getting shit done from day 1 at bunq. Discover how your role will contribute to transforming the future of banking.

Life at bunq

Get to know what it’s really like to work at bunq—from the people, to the purpose, to the perks.

Our story

Learn why bunq is the top choice for professionals seeking a dynamic and innovative workplace in the banking sector.

Our culture

Learn more about your life at bunq. Discover how we support and inspire our team members to achieve their best.

Our people

Start getting shit done from day 1 at bunq. Discover how your role will contribute to transforming the future of banking.