EDD Specialist

Hybrid

Istanbul

/

Sofia

Support & Operations

Ready to get shit done?

At bunq, our mission is to give our users a smooth and hassle-free banking experience. Everything we do is centered on building trust and making sure their money is always safe. As an EDD Specialist, you are at the heart of this promise! You are the expert who works behind the scenes to protect our users from fraud, ensuring they can bank with total peace of mind and keep bunq prepared for checks and reviews from regulators like the De Nederlandsche Bank (DNB) ๐Ÿฆ


Take Ownership:

Your mission is to keep our users compliant to bunq's policies and the law, while investigating any potential deviations ๐Ÿ”Ž As our EDD Specialist, you will:

  • Make sharp, accurate, risk-based decisions that shield our users from fraud, building trust.

  • Systematically eliminate the EDD tasks by taking decisive ownership of the most complex, high-risk cases that our automated systems cannot solve.

  • Continuously improve our EDD framework by identifying the root cause of escalations and driving enhancements to our AI tools and processes.

  • Play a vital role in helping bunq stay compliant with policies and regulations.

This challenge is perfect for you if

  • You have an early ability to make accurate, risk-based decisions on complex Customer Due Diligence (CDD) cases.

  • You have a demonstrated engineering mindset to identify root causes and drive process improvements within the EDD framework.

  • You have a ability to leverage AI tools and data to conduct efficient and effective risk investigations.

  • You have a solid understanding of KYC/AML compliance frameworks and their practical application in case reviews.

Curious to see how we make life easy? - try the bunq app, it only takes 5 minutes to sign up.


Your space to perform

We give you the space and the tools you need to succeed ๐Ÿ’ช๐Ÿผ

๐ŸคŸ Great, international colleagues who share your mindset

๐Ÿ‘ฉโ€๐Ÿ’ป Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.

๐Ÿ“š We support growth with bunq Academy and โ‚ฌ1500 annual learning budget
๐Ÿšดโ€โ™€๏ธ A Multisport gym card for your health and wellbeing (in Turkey)

๐Ÿ‡ง๐Ÿ‡ฌ Flex Benefits: โ‚ฌ70 monthly budget via Re: benefit, offering access to 150+ perks tailored to your lifestyle.

๐ŸšŒ Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices ๐ŸŒณ) (In Turkey)

๐Ÿงณ Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration

๐Ÿš€ We reward tenure with a dedicated travel budget: โ‚ฌ1.5k after 2 years and โ‚ฌ3k after 4 years to visit another core office.

๐Ÿ’ป A MacBook so you can Get Shit Done with us

๐Ÿฅฆ Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options
โš•๏ธ Private health insurance, just in case

๐Ÿ’ธ Monthly contribution to your phone and internet bills (in Turkey)

๐Ÿป Friday drinks and other celebrations - bunq style


All new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, DISA. This is part of our commitment to a secure and trustworthy workplace.

Hybrid

Istanbul

/

Sofia

Support & Operations

40

hours per week

2272569

EDD Specialist

Hybrid

Istanbul

/

Sofia

Support & Operations

40

hours per week

2272569

EDD Specialist

How we hire

Curious how our hiring process works? Hereโ€™s what to expect before you land your dream role.

How we hire

Curious how our hiring process works? Hereโ€™s what to expect before you land your dream role.

How we hire

Curious how our hiring process works? Hereโ€™s what to expect before you land your dream role.

Life at bunq

Get to know what itโ€™s really like to work at bunqโ€”from the people, to the purpose, to the perks.

Discover bunq

Learn why bunq is the top choice for professionals seeking a dynamic and innovative workplace in the banking sector.

Our culture

Learn more about your life at bunq. Discover how we support and inspire our team members to achieve their best.

Our people

Start getting shit done from day 1 at bunq. Discover how your role will contribute to transforming the future of banking.

Life at bunq

Get to know what itโ€™s really like to work at bunqโ€”from the people, to the purpose, to the perks.

Discover bunq

Learn why bunq is the top choice for professionals seeking a dynamic and innovative workplace in the banking sector.

Our culture

Learn more about your life at bunq. Discover how we support and inspire our team members to achieve their best.

Our people

Start getting shit done from day 1 at bunq. Discover how your role will contribute to transforming the future of banking.

Life at bunq

Get to know what itโ€™s really like to work at bunqโ€”from the people, to the purpose, to the perks.

Discover bunq

Learn why bunq is the top choice for professionals seeking a dynamic and innovative workplace in the banking sector.

Our culture

Learn more about your life at bunq. Discover how we support and inspire our team members to achieve their best.

Our people

Start getting shit done from day 1 at bunq. Discover how your role will contribute to transforming the future of banking.