SOS Hotline Support Guide
Support & Operations
Reporting Agent (France)
Remote
Location: Paris
Ready to get shit done?
Our users trust bunq to keep their money safe. That means spotting, reporting, and preventing bad actors before they can do harm. Your challenge in this mission is to strengthen our reporting operations, and ensure that we meet local laws and regulations — helping us keep Making Life Easy for our users 🚀
Up for it? Kick off your application by taking our assessment and find out if bunq is your perfect match!
Take ownership
Your mission is to protect our users by making sure suspicious activity is flagged and reported in line with legal and regulatory requirements 🔎 As our Reporting Agent in User Quality, you will:
Ensure compliance by reporting suspicious activity to the appropriate FIUs and implementing country-specific financial crime reporting requirements.
Establish clear procedures and continuously improve reporting processes through gap analysis and automation to enhance scalability, accuracy, and regulatory alignment.
Monitor reporting performance using analytics tools like Retool, Looker, and GSheets, while managing all open CAP items within required deadlines.
This challenge is perfect for you if
Familiar with AML, EDD, and financial crime reporting requirements — through work or studies 📕
Skilled in investigation, problem solving, and critical thinking, with a strong sense of ethics in line with responsible banking
Data-driven and detail-oriented, with experience using reporting or analytics tools 👩🏻💻
A solution-based thinker who keeps the user’s trust front and center 🌱
An effective and quick communicator in English and French💬
Your space to perform:
💪 We give you the space and the tools you need to succeed
🤟 Great, international colleagues who share your mindset
🌟 Make a lasting impact by working on complex & exciting challenges
👩💻 Remote setup: after 3 weeks onboarding in our AMS office, work 2 weeks a quarter in AMS – the rest of the time you can work in France
📚 We support growth with bunq Academy and a €1500 annual learning budget
🚌 Travel expenses are covered for AMS visits
💻 A MacBook so you can Get Shit Done with us
💸 Monthly contribution to your phone and internet bills
🍹 Frequent epic events, including an annual bunq weekend away
All new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, Zinc. This is part of our commitment to a secure and trustworthy workplace
Curious to see how we make life easy? - try the bunq app, it only takes 5 minutes to sign up.
Location: Paris
Working hours: 40 hours per week
Department: Support & Operations
Reporting Agent (France)
Remote
Location: Paris
Location: Paris
Working hours: 40 hours per week
Department: Support & Operations
Ready to get shit done?
Our users trust bunq to keep their money safe. That means spotting, reporting, and preventing bad actors before they can do harm. Your challenge in this mission is to strengthen our reporting operations, and ensure that we meet local laws and regulations — helping us keep Making Life Easy for our users 🚀
Up for it? Kick off your application by taking our assessment and find out if bunq is your perfect match!
Take ownership
Your mission is to protect our users by making sure suspicious activity is flagged and reported in line with legal and regulatory requirements 🔎 As our Reporting Agent in User Quality, you will:
Ensure compliance by reporting suspicious activity to the appropriate FIUs and implementing country-specific financial crime reporting requirements.
Establish clear procedures and continuously improve reporting processes through gap analysis and automation to enhance scalability, accuracy, and regulatory alignment.
Monitor reporting performance using analytics tools like Retool, Looker, and GSheets, while managing all open CAP items within required deadlines.
This challenge is perfect for you if
Familiar with AML, EDD, and financial crime reporting requirements — through work or studies 📕
Skilled in investigation, problem solving, and critical thinking, with a strong sense of ethics in line with responsible banking
Data-driven and detail-oriented, with experience using reporting or analytics tools 👩🏻💻
A solution-based thinker who keeps the user’s trust front and center 🌱
An effective and quick communicator in English and French💬
Your space to perform:
💪 We give you the space and the tools you need to succeed
🤟 Great, international colleagues who share your mindset
🌟 Make a lasting impact by working on complex & exciting challenges
👩💻 Remote setup: after 3 weeks onboarding in our AMS office, work 2 weeks a quarter in AMS – the rest of the time you can work in France
📚 We support growth with bunq Academy and a €1500 annual learning budget
🚌 Travel expenses are covered for AMS visits
💻 A MacBook so you can Get Shit Done with us
💸 Monthly contribution to your phone and internet bills
🍹 Frequent epic events, including an annual bunq weekend away
All new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, Zinc. This is part of our commitment to a secure and trustworthy workplace
Curious to see how we make life easy? - try the bunq app, it only takes 5 minutes to sign up.
Reporting Agent (France)
Remote
Location: Paris
Location: Paris
Working hours: 40 hours per week
Department: Support & Operations
Ready to get shit done?
Our users trust bunq to keep their money safe. That means spotting, reporting, and preventing bad actors before they can do harm. Your challenge in this mission is to strengthen our reporting operations, and ensure that we meet local laws and regulations — helping us keep Making Life Easy for our users 🚀
Up for it? Kick off your application by taking our assessment and find out if bunq is your perfect match!
Take ownership
Your mission is to protect our users by making sure suspicious activity is flagged and reported in line with legal and regulatory requirements 🔎 As our Reporting Agent in User Quality, you will:
Ensure compliance by reporting suspicious activity to the appropriate FIUs and implementing country-specific financial crime reporting requirements.
Establish clear procedures and continuously improve reporting processes through gap analysis and automation to enhance scalability, accuracy, and regulatory alignment.
Monitor reporting performance using analytics tools like Retool, Looker, and GSheets, while managing all open CAP items within required deadlines.
This challenge is perfect for you if
Familiar with AML, EDD, and financial crime reporting requirements — through work or studies 📕
Skilled in investigation, problem solving, and critical thinking, with a strong sense of ethics in line with responsible banking
Data-driven and detail-oriented, with experience using reporting or analytics tools 👩🏻💻
A solution-based thinker who keeps the user’s trust front and center 🌱
An effective and quick communicator in English and French💬
Your space to perform:
💪 We give you the space and the tools you need to succeed
🤟 Great, international colleagues who share your mindset
🌟 Make a lasting impact by working on complex & exciting challenges
👩💻 Remote setup: after 3 weeks onboarding in our AMS office, work 2 weeks a quarter in AMS – the rest of the time you can work in France
📚 We support growth with bunq Academy and a €1500 annual learning budget
🚌 Travel expenses are covered for AMS visits
💻 A MacBook so you can Get Shit Done with us
💸 Monthly contribution to your phone and internet bills
🍹 Frequent epic events, including an annual bunq weekend away
All new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, Zinc. This is part of our commitment to a secure and trustworthy workplace
Curious to see how we make life easy? - try the bunq app, it only takes 5 minutes to sign up.
How we hire
Curious how our hiring process works? Here’s what to expect before you land your dream role.
How we hire
Curious how our hiring process works? Here’s what to expect before you land your dream role.
How we hire
Curious how our hiring process works? Here’s what to expect before you land your dream role.
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Life at bunq
Get to know what it’s really like to work at bunq—from the people, to the purpose, to the perks.
Discover bunq
Learn why bunq is the top choice for professionals seeking a dynamic and innovative workplace in the banking sector.
Learn more
Our culture
Learn more about your life at bunq. Discover how we support and inspire our team members to achieve their best.
Learn more
Our people
Start getting shit done from day 1 at bunq. Discover how your role will contribute to transforming the future of banking.
Learn moreLife at bunq
Get to know what it’s really like to work at bunq—from the people, to the purpose, to the perks.
Discover bunq
Learn why bunq is the top choice for professionals seeking a dynamic and innovative workplace in the banking sector.
Learn moreOur culture
Learn more about your life at bunq. Discover how we support and inspire our team members to achieve their best.
Learn moreOur people
Start getting shit done from day 1 at bunq. Discover how your role will contribute to transforming the future of banking.
Learn moreLife at bunq
Get to know what it’s really like to work at bunq—from the people, to the purpose, to the perks.
Discover bunq
Learn why bunq is the top choice for professionals seeking a dynamic and innovative workplace in the banking sector.
Learn moreOur culture
Learn more about your life at bunq. Discover how we support and inspire our team members to achieve their best.
Learn moreOur people
Start getting shit done from day 1 at bunq. Discover how your role will contribute to transforming the future of banking.
Learn more