Quality Improvement Specialist

At bunq, our mission is to make life easy for Eva, our prototypical user, by providing a seamless and reliable banking experience. We aim to ensure that Eva can do whatever they want, wherever they want, with whomever they want, without the hassle of money administration. Our challenge is to provide a flawless experience to our users without any pesky bugs getting in the way. 🐛 This is your chance to take full ownership to ensure we don’t release anything with bugs.

Do you have what it takes to make a difference?

Then test your bunq fit to start your application. 🚀

Take ownership

Take a user-centric approach to identifying usability issues and prioritizing quality, ensuring swift and effective testing.

• Conduct usability testing sessions, observe and analyze user behavior, and document areas of improvement, pain points, and user confusion.
• Collaborate closely with designers, developers, and Product Owners to ensure the app meets expectations and adheres to accessibility standards (e.g., WCAG).
• Develop and maintain usability testing scripts, scenarios, and tools to streamline the testing process and ensure an inclusive user experience.

• You have a solid understanding of usability testing principles and user-centric methodologies.

• You’re skilled in conducting usability tests and analyzing user behavior.

• You’re familiar with accessibility standards and inclusive design.

• You’re fluent in English, both speaking and writing.

• You have strong communication skills to advocate for user needs effectively.

Your space to perform

We give you the space and the tools you need to succeed 💪🏼

🤟 Join forces with great colleagues across the globe to revolutionize banking

🌟 Make lasting impact by working on complex & exciting challenges

📚 Accelerate your career growth with bunq Academy and €1500 learning budget and additional study leave

﹩ A competitive base salary between €2,972 - €3,613 for Istanbul

💸 Monthly contributions to your phone and internet bills

💻 A Macbook to keep with you while you're with us

👩‍💻 Working hybrid & earn Digital Nomad perks over time

🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)

🍪 Lunch and snacks at the office, vegan options included

🚴‍♀️ Stay fit & healthy with a Multisport gym card

⚕️ Private health insurance, just in case

🍻 Friday drinks, team events, and other celebrations - bunq style!