Recruitment Privacy Policy

We believe compliance should work with Eva to make their life easy, while we ensure that they stay safe and secure within the regulatory requirements. 

Our product is tailored to what Eva wants and needs. We continuously gather user insights to ensure that every feature we create adds real value. Our product is built entirely around what Eva wants and needs. We gather user insights to make sure every feature we create adds real value to Eva’s life. Compliance isn’t about just ticking boxes—it’s about making sure Eva can bank effortlessly, without friction or surprises.

As you read this document, it’s essential to understand that compliance at bunq is not a standalone function—it’s part of our mission to serve Eva. Compliance enables us to design and deliver products that meet regulatory standards while staying true to our core belief: that Eva remains at the heart of everything we do.

We put ourselves in Eva's shoes. Our principle that ‘there should be no difference between the user on the outside and bunq employee on the inside’ means that we treat our users the same way we treat our colleagues—with transparency, respect, and the utmost care. This mindset makes compliance the perfect enabler for Eva - enhancing their experience, safety, and security.

1 Why do we have a privacy policy? 📜

At bunq, everything we do revolves around Eva, our user champion. That includes ensuring transparency and security when it comes to personal data, including for those considering joining our team.

When you apply for a role via our recruitment tool on bunq.com/jobs (the “Website”), you provide personal data to bunq B.V. (“we” or “us”). Your privacy and security matter to us. We’re committed to keeping your data safe throughout your application process.

This privacy policy outlines how we process your personal data, why we do so, the retention period, and your rights regarding this information. We believe transparency builds trust, so we make sure you always know exactly how we handle your data.

Please note that this policy applies exclusively to individuals considering a role at bunq. If you have any questions or feedback, feel free to contact us at recruiters@bunq.com.

2 What personal data do we process? 🔍

When you apply for a role at bunq, you’ll share some personal details with us - as you usually do, for any job application. This includes:

1. Full name

2. Telephone number 

3. Email address 

4. Country of residence

5. Portfolio (only for positions such as Animation Specialist and UX Designer)

6. Visa status 

7. In some cases, we may ask your age to ascertain what visa options you may have.

In case you provide us with a resume of any kind, we will naturally process the personal data that you mentioned on your resume as well. In addition to above mentioned data, this may include: 

1. Place of birth 

2. Gender 

3. Nationality 

4. Education

5. Experience 

6. Photo.

If we move forward with your application, we might also process:

1. Salary expectations

2. Notes from the interview process (such notes may, among other things, include preferences and information about your lifestyle such as your hobbies, motivations and interests and our assessment of you as a candidate) 

3. Online assessments or test assignments results 

4. URL links to social media content. 

Automated Decision-Making & Fairness

At bunq, we use automated decision-making in the initial stages of your application process. This allows us to efficiently identify candidates who best align with the role, ensuring we build a team that can continue to serve Eva -  the user at the heart of everything we do. Once you pass these initial assessments, a real person will manually review your application to make sure everything is assessed fairly.

When it comes to assessing candidates, the automated part of the process is based on clear, objective criteria, focusing on the results of the abstract reasoning test and how well a candidate fits the role. No hidden biases, no guesswork—just a fair shot for everyone.

But fairness also means giving people control over their own data. That’s why candidates have the right to reach out to us if they want to correct any data or request a manual review of their results. It’s all about transparency and making sure no one is left in the dark. This document includes a contact email where candidates can exercise their GDPR rights easily. Because at bunq, we believe in keeping things simple, fair, and in full control—just like how I expect my bank to work for me.

Automated decision-making in recruitment is based on Article 22(2)(a) of the GDPR, as it is “necessary for entering into, or performance of, a contract between the data subject and a data controller.” By applying to bunq, you acknowledge and accept this privacy policy, including the automated decision-making process.

Background Checks & Compliance

At bunq, trust and transparency are key to building a great relationship with you—our future team member. When you’re officially hired, we’re legally required to conduct a background check to ensure compliance with regulations and to safeguard Eva. By verifying this information, we maintain the security and integrity of our operations, ensuring that every team member meets the standards needed to protect Eva’s trust in bunq.

As part of this process, we might ask for documents like a Certificate of Conduct (VOG) or its equivalent, depending on local laws in your country.

3 Why do we process your personal data? 🎯

Your personal data (whether required or voluntarily provided to us) will only be processed for recruitment purposes. These recruitment purposes include the setting up or conducting of interviews, reviewing and discussing your application and attached documents, assessing whether to make you an offer of employment (and what the offer should consist of), executing the required background checks and screening, improving bunq’s recruitment process, and for maintenance of a record of applicants.

If we ever want to use your personal data for purposes beyond what’s outlined here, we’ll always ask for your explicit consent. For instance, if we believe you’d be a great fit for our Talent Community, we’ll ask if we can keep your information for a longer period. This way, we can reach out to you when a role that aligns with your skills and ambitions opens up.

We might also reach out after certain steps in your application to get feedback on your experience. This is completely voluntary and anonymous, helping us improve the process for future candidates like you.

4 Disclosure of personal data? 🔓

At bunq, safeguarding your personal data is a priority. We only share your information with third parties for recruitment purposes or when legally required to do so. And don’t worry - your data stays protected. For example, the recruitment tool we use, Recruitee, operates under a strict data processor agreement with us, ensuring your personal data is processed solely according to our instructions.

Additionally, we use third party platforms, TestGorilla and Neurolytics for skills, personality, and aptitude assessments, but only with your consent. 

Inside bunq, access to your data is limited. Only those directly involved in the hiring process - such as recruiters, HR, and team members or management conducting your interviews - will have access to your data, and strictly for recruitment purposes. If we ever need to share your personal data for any other reason, we’ll always ask for your explicit consent first.

5 What is the legal basis for the processing? ⚖️

We process your personal data because we have a legitimate reason to do so—mainly for recruitment and to meet legal requirements. Without processing your personal data, we wouldn’t be able to assess if bunq is the right place for you.  But don’t worry—we only process the data we truly need and nothing more. If we ever want to use your data for anything beyond recruitment or legal purposes, we’ll always ask for your explicit consent first.

6 How long do we keep your personal data? ⏳

We will keep your personal data only for the necessary period to serve bunq’s legitimate interest in retaining it for recruitment purposes, based on your consent to this privacy policy, and to fulfill our legal obligation in case of potential disputes.

You can request us to delete or rectify your data any time you want, you can find a personal link to do so in the email you received as confirmation of your application. You can find more information on this topic under the below paragraph “Your rights”. 

7 Protection of personal data 🔐

At bunq, keeping your personal data safe is a top priority for us - it’s how we build trust and make sure you have a secure experience. We take robust precautions to safeguard the information you share with us.

We use strong security measures like encryption and authentication tools to protect your data. Your personal data is stored in secure systems and is only accessible to a select few who have special access rights. These measures ensure your data remains safe and only handled by those who need it for recruitment purposes.

8 Your rights ✊

As it is your personal data being processed, you can always exercise your privacy rights. This means that you can ask us to view, correct, limit, transfer, or delete the data we have on you. If we legally can’t fulfill your request, we’ll always explain why. You may also request a manual review of parts of bunq’s assessment that involve automated decision-making. Further information about these rights can be found in our Privacy Statement.

Requests for access, correction, limitation, transfer, deletion, or information can be done by using the link in the email you received to confirm the receipt of your application. If you believe we have wrongfully or unlawfully processed your personal data, you can send an email to recruiters@bunq.com and we’ll do our best to clarify and/or fix it. And, if needed, you also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). More information can be found here: www.autoriteitpersoonsgegevens.nl.

9 Data Protection Officer 👮

We have appointed a Data Protection Officer, who is responsible for supervising our processing of personal data and advising on security and technology. Our DPO is officially registered at the Dutch Data Protection Authority. If, despite all the above, you ever feel that your data is not properly secured, has been misused, or if you believe that bunq does not adequately guarantee the correct processing of personal data, please send an email to privacy@bunq.com - we’re here to help!