Process Owner - Payments and Cards

We promise our users a hassle-free banking experience 🌈 Your mission as a Process Owner for Card and Payments is to help fulfilling that promise by keeping the balance between meeting our user's wants and needs for fast and secure payments and adherence to our internal and regulatory requirements. 

Take ownership

Make Life Easy for our users by making data-driven decisions with a user-centric approach 🤝

• Turn collected data into insights to constantly improve user experience
• Define, implement and improve clear and effective Payment and Card processes
• Evaluate and fine-tune our processes based on feedback and performance metrics
• Collaborate with other teams to Get Shit Done and reach your goals

• You're familiar with Operations scope
• You have a good understanding of the development process
• You're a problem solving enthusiast, and can conduct thorough research and analysis
• You're fluent in English and can communicate effectively with other teams to collaborate
• Ideally, you're familiar with card schemes 

Your space to perform
We give you the space and the tools you need to succeed 💪🏼
🤟 Join forces with great colleagues across the globe to revolutionize banking
🌟 Make lasting impact by working on complex & exciting challenges
📚 Accelerate your career growth with bunq Academy and learning budgets
﹩ A gross monthly base salary of lev3,774
🎯 Bonus potential based on the impact you make
💸 Monthly contributions to your phone and internet bills
💻 A Macbook to keep with you while you're with us
👩‍💻 Working hybrid & earn Digital Nomad perks over time
🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)
🍪 Lunch and snacks at the office, vegan options included
🚴‍♀️ Stay fit & healthy with a Multisport gym card
⚕️ Private health insurance, just in case
🍻 Friday drinks, team events, and other celebrations - bunq style!