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KYC Process Architect

  • Sofia
BGN 75,641 - BGN 95,811 per yearSupport & Operations

Ready to Get Shit Done?

We promise our users they can open a bank account in 5 minutes, though some specific cases require more attention and interactions before we can safely onboard them. In such instances, it's essential our users understand why this is needed, and we should ensure to set a trustworthy, effective and emphatic onboarding manual process, that minimizes their waiting time and enforces their trust in us, Making Life Easy for them 🌈

Take ownership

Structurally improve our onboarding processes by making data-driven decisions with a user-centric approach 

  • Use your attention to detail to fine tune our Onboarding processes
  • Guide and coach our KYC process owners to drive them to their best results
  • Collect and analyze data to turn it into insights you can use to implement improvements
  • Coordinate with other teams and departments to ensure the success of your projects

This challenge is perfect for you if

  • You have a great understanding of Operations Scope, as well as of KYC/CDD and EDD framework and requirements
  • You're more than familiar with Operational Process ownership & management, and have a good understanding of the development process
  • You're a problem solving enthusiast, and can strategize, prioritize and organize your work efficiently
  • You have solid communication and stakeholder management skills

Your space to perform

We give you the space and the tools you need to succeed 💪🏼

🤟 Join forces with great colleagues across the globe to revolutionize banking

🌟 Make lasting impact by working on complex & exciting challenges

📚 Accelerate your career growth with bunq Academy and learning budgets

﹩ A competitive monthly gross salary between BGN5,836 - BGN7,393

🎯 Bonus potential based on the impact you make

💸 Monthly contributions to your phone and internet bills

💻 A Macbook to keep with you while you're with us

👩‍💻 Working hybrid & earn Digital Nomad perks over time

🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)

🍪 Lunch and snacks at the office, vegan options included

🚴‍♀️ Stay fit & healthy with sports & gym benefits

⚕️ A health insurance package, just in case

🍻 Friday drinks, team events, and other celebrations - bunq style!

  • Sofia
BGN 75,641 - BGN 95,811 per year
Support & Operations


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  • Sofia
BGN 75,641 - BGN 95,811 per year
Support & Operations

Good to know

Your journey

How do you become a bunqer? It all starts with a few quick tests that allow us to determine if bunq is a fit for you. If the results show that we’re a match on these fronts, we take it a step further and explore specific roles together. Before we decide on making you an offer, you’ll get a chance to show your skills on your Get Shit Done day.

What to expect from the tests

To kick off  your application, we’ll first help you check if bunq is the right environment for you to succeed. Our bunq assessment takes approximately 30 minutes and includes 2 tests: an abstract reasoning test and a personality test (MBTI). If we match here, we’ll move on to the next test - this is related to your skills, and differs per role.