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Team Lead PayOps

  • İstanbul
€26,250 - €35,000 per yearSupport & Operations

Ready to Get Shit Done?

Our users rely on us to streamline their daily spendings and ensure their payments consistently reach their intended destination: they need assurance that bunq can provide a seamless payment experience and support them whenever there's an issue with a transaction 💸 That's the main duty of our PayOps team, and we're looking for a new Team Lead to help them Make Life Easy for our users 🌈

Take ownership

Build, lead and grow your team by making data-driven decisions with a user-centric approach 🤝

  • Monitor your team's performance to define improvement areas
  • Continuously guide and coach your team to drive them to their best results
  • Coordinate with operational teams and other departments to ensure the continuity of Payment Operations

This challenge is perfect for you if

  • You have excellent training and coaching skills to bring the best out of your team
  • You can combine focus on your individual growth with growing business results
  • You have good understanding of the financial/banking sector while being service oriented
  • You know how to keep the balance between regulatory requirements and our user's needs
  • You're a problem solving enthusiast, and can prioritize your work efficiently
  • You are an excellent communicator and speak English fluently

Your space to perform

We give you the space and the tools you need to succeed 💪🏼

🤟 Join forces with great colleagues across the globe to revolutionize banking

🌟 Make lasting impact by working on complex & exciting challenges

📚 Accelerate your career growth with bunq Academy and learning budgets

﹩ A competitive gross monthly base salary between €2,188 - €2,917

🎯 Bonus potential based on the impact you make

💸 Monthly contributions to your phone and internet bills

💻 A Macbook to keep with you while you're with us

👩‍💻 Working hybrid & earn Digital Nomad perks over time

🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)

🍪 Lunch and snacks at the office, vegan options included

🚴‍♀️ Stay fit & healthy with a Multisport gym card

⚕️ Private health insurance, just in case

🍻 Friday drinks, team events, and other celebrations - bunq style!

  • Küçükyalı / İstanbul
€26,250 - €35,000 per year
Support & Operations


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  • Küçükyalı / İstanbul
€26,250 - €35,000 per year
Support & Operations

Good to know

Your journey

How do you become a bunqer? It all starts with a few quick tests that allow us to determine if bunq is a fit for you. If the results show that we’re a match on these fronts, we take it a step further and explore specific roles together. Before we decide on making you an offer, you’ll get a chance to show your skills on your Get Shit Done day.

What to expect from the tests

To kick off  your application, we’ll first help you check if bunq is the right environment for you to succeed. Our bunq assessment takes approximately 30 minutes and includes 2 tests: an abstract reasoning test and a personality test (MBTI). If we match here, we’ll move on to the next test - this is related to your skills, and differs per role.