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Communications Owner

Hybrid
  • Amsterdam
ā‚¬73,000 - ā‚¬98,000 per yearProduct

Ready to Get Shit Done?

We're here to challenge the traditional banking status quo to Make Life Easy for our users. To achieve this, we need clear communication across different channels. Your challenge will be ensuring that our users are engaged and always know what's happening with their bunq accounts.

Up for the challenge?

Kick off your application by taking our assessment and find out if bunq is your perfect match! šŸš€


Take Ownership


As Communication Owner at bunq, you'll use bunq's communication principles to communicate consistently and prioritize our users


  • Ensure that employeesĀ always has access to an up-to-date and accurate knowledge database and they follow theĀ communication strategyĀ 

  • Set up, continuously monitor, and improve all knowledge base topics while identifyingĀ and addressing gaps in the ease of understanding knowledge topics for users and employees

  • Maintain messaging frameworks that copywriters can work from

This challenge is perfect for you if

  • You can think from user's perspective

  • You're able to set up and maintain a knowledge base

  • You can optimize and develop processes for writers to deliver efficiently and automated writing

  • You're skilledĀ in writing short copy for emails, help desk articles

  • You're familiarity with email or mobile messaging deployment platforms (CRM knowledge / Braze / MailChimp/ etc)

  • You're excellent copy writing in English (Dutch, German, French is a plus)

  • You're knowledgable in Product Marketing


Your space to perform

We give you the space and the tools you need to succeed šŸ’ŖšŸ¼

šŸ¤Ÿ Join forces with great colleagues across the globe to revolutionize banking

šŸŒŸ Make lasting impact by working on complex & exciting challenges

šŸ“š Accelerate your career growth with bunq Academy and learning budgets

ļ¹© A competitive base salary between ā‚¬73,000- ā‚¬98,000

šŸŽÆ Bonus potential based on the impact you make

šŸ’ø Monthly contributions to your phone and internet bills

šŸ’» A Macbook to keep with you while you're with us

šŸ‘©ā€šŸ’» Working hybrid & earn Digital Nomad perks over time

šŸšŒ Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices šŸŒ³)

šŸ„¦ Fabulous in-house chefs cooking delicious lunches

šŸ’° An optional pension plan with monthly contribution from bunq

šŸš“ā€ā™€ļø A massive discount with OneFit for your wellbeing

šŸ» Friday drinks, team events, and other celebrations - bunq style!

Hybrid
  • Amsterdam
ā‚¬73,000 - ā‚¬98,000 per year
Product

or

Hybrid
  • Amsterdam
ā‚¬73,000 - ā‚¬98,000 per year
Product

Good to know

Your journey

How do you become a bunqer? It all starts with a few quick tests that allow us to determine if bunq is a fit for you. If the results show that weā€™re a match on these fronts, we take it a step further and explore specific roles together. Before we decide on making you an offer, youā€™ll get a chance to show your skills on your Get Shit Done day.

What to expect from the tests

To kick off Ā your application, weā€™ll first help you check if bunq is the right environment for you to succeed. Our bunq assessment takes approximately 30 minutes and includes 2 tests: an abstract reasoning test and a personality test (MBTI). If we match here, weā€™ll move on to the next test - this is related to your skills, and differs per role.